River Cruises Coronavirus Update

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Coronavirus Update:  March 29, 2020

Effective March 24th at 11:59pm and lasting until April 3rd, people who live in Houston and the surrounding area have been ordered to stay home unless they are conducting essential business. Vacations To Go is based in Houston.  Our employees who were not already working from home will be working from home effective today.

We are working at maximum capacity but customers should expect longer hold times and slower responses to emails than is normally the case. We appreciate your understanding as these measures are taken in the interest of the health and safety of our staff and our community.


Below we’ve listed dates of suspended service by river cruise line and provided links to each line's policy covering future cruise credits (FCCs) and refunds on canceled sailings. We have also provided links to relaxed cancelation terms for bookings on future sailings.

In general, river cruise companies are advising customers who have canceled and are due refunds that those funds will be returned within 30 to 90 days of the cancelation date. No further action is needed once the booking is canceled.

Abercrombie & Kent

Adventures by Disney

Alexander+Roberts

  • Canceled sailings: none
  • Relaxed cancelation terms are available for all sailings

AmaWaterways

American Cruise Lines

American Queen Steamboat Company

Avalon Waterways 

Blount Small Ship Adventures

Collette

Cosmos

CostSaver by Trafalgar

 CroisiEurope

Crystal River Cruises

Emerald Waterways

G Adventures

Gate 1 River Cruises

Globus

Insight Vacations

Intrepid Travel

Luxury Gold

Riviera River Cruises

Scenic Luxury Cruises & Tours

SITA Tours

  • Canceled sailings: all departures through April 30
  • Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
  • Relaxed cancelation terms are available for select future sailings

Tauck River Cruises

  • Canceled sailings: all departures through May 15 and all 2020 departures featuring the Oberammergau Passion Play
  • Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
  • Relaxed cancelation policy for future sailings

Trafalgar

U by Uniworld

Uniworld Boutique River Cruise Collection

Viking



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