Coronavirus Update:  November 29, 2020

The travel industry received some very good news recently, as Pfizer and Moderna reported that data for their COVID vaccines indicate effective rates of 95% and 94.5%, respectively. Both companies expect these vaccines to be authorized for use in December, and other vaccines are close behind in the testing and approval process.

While river cruising has not yet restarted for most travelers around the world, vaccine distribution will speed up the rate at which countries open their borders to international visitors and ships are allowed to resume sailing. We will let you know when river cruise companies are operating again.

Below we’ve listed dates of suspended service by river cruise company and provided links to each company's policy covering future cruise credits (FCCs) and refunds on canceled sailings. We have also provided links to relaxed cancelation terms for bookings on future sailings.
 
In general, river cruise companies are offering generous incentives to customers who accept future cruise credits (FCCs) in lieu of a refund on a sailing that has been canceled by the operator. These FCCs can be applied to a future cruise on the same line and booked at Vacations To Go’s terrific rates.
 
Due to a backlog of refund requests, it may take river cruise companies up to 90 days after the cancelation date to return funds to customers.
 
No further action is needed if the booking is canceled and it is not necessary to contact Vacations To Go.

Abercrombie & Kent

• Canceled sailings: select departures in 2020
• Future cruise credit for sailings that have been canceled by cruise line
• Relaxed cancelation policy and special considerations for bookings on future sailings

Adventures by Disney

• Canceled sailings: all departures through February 28, 2021
• Rebooking offers for sailings that have been canceled by cruise line will be communicated to affected customers
• Relaxed cancelation policy for bookings on future sailings

Alexander+Roberts

• Canceled sailings: select departures in 2020
• Rebooking offers for sailings that have been canceled by cruise line will be communicated to affected customers
• Relaxed cancelation terms are available for bookings on future sailings

AmaWaterways

• Canceled sailings: all 2020 departures 
• Future cruise credit for sailings that have been canceled by cruise line
• Peace of Mind relaxed cancelation policy for bookings on future sailings

American Cruise Lines

• Canceled sailings: all departures through February 2021
• Future cruise credit or refund policy for sailings that have been canceled by cruise line
• Cruise with Comfort relaxed cancelation policy for bookings on future sailings
• Health & Safey Update

American Queen Steamboat Company

• Canceled sailings: all 2020 departures 
• Future cruise credit or refund policy for sailings that have been canceled by cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safey Update

Avalon Waterways 

• Canceled sailings: all departures through January 31, 2021
• Future cruise credit for sailings that have been canceled by cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safey Update

Blount Small Ship Adventures

• Canceled sailings: all departures through 2020 and 2021
• Refunds will be provided for sailings that have been canceled by the cruise line

Collette

• Select departures in 2020
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Travel Protection relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Cosmos

• Canceled sailings: all international departures through January 31, 2021
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

CostSaver by Trafalgar

• Canceled sailings: Europe departures through February 28, 2021; Australia & New Zealand departures through March 31, 2021; all other departures through November 30
• Future cruise credit for sailings that have been canceled by the cruise line
• Book with Confidence relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

 CroisiEurope

• Canceled sailings: select departures in 2020
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Crystal River Cruises

• Canceled sailings: all 2020 departures
• Future cruise credit or refund policy for sailings that have been canceled by the cruise line
• Crystal Confidence relaxed cancelation policy for bookings on future sailings

Emerald Waterways

• Canceled sailings: all departures through February 28, 2021; Myanmar river cruises through March 31, 2021
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings

G Adventures

• Canceled sailings: most departures through 2020
• Future cruise credit for sailings that have been canceled by the cruise line
• Book with Confidence relaxed cancelation policy for bookings on future departures

Gate 1 River Cruises

• Canceled sailings: all departures through March 31, 2021
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings

Globus

• Canceled sailings: all international departures through January 31, 2021; all U.S. departures through October 31; all tours featuring the 2021 Tournament of Roses
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Insight Vacations

• Canceled sailings: Europe departures through February 28, 2021; all other departures through November 30
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Intrepid Travel

• Canceled sailings: all departures through January 2020 
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Luxury Gold

• Canceled sailings: Europe departures through February 28, 2021; all other departures through November 30
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Riviera River Cruises

• Canceled sailings: most 2020 departures
• Rebooking offers for departures that have been canceled by the operator will be communicated to affected customers
• Relaxed cancelation policy for bookings on future sailings

Scenic Luxury Cruises & Tours

• Canceled sailings: all departures through February 28, 2021 and Scenic Eclipse Ocean Cruises, Scenic Myanmar River Cruises through March 31, 2021
• Future cruise credit for sailings that have been canceled by the cruise line
• Relaxed cancelation policy for bookings on future sailings

SITA Tours

• Canceled sailings: select departures in 2020
• Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
• Relaxed cancelation policy available for bookings on future sailings

Tauck River Cruises

• Canceled sailings: all 2020 departures
• Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Trafalgar

• Canceled sailings: Europe departures through February 28, 2021; Australia and New Zealand departures through March 31, 2021; all other departures through November 30
• Future cruise credit for sailings that have been canceled by the cruise line
• Book with Confidence relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

U by Uniworld

• Canceled sailings: all 2020 departures 
• Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Uniworld Boutique River Cruise Collection

• Canceled sailings: all 2020 departures 
• Rebooking offers for sailings that have been canceled by the cruise line will be communicated to affected customers
• Relaxed cancelation policy for bookings on future sailings
• Health & Safety Update

Viking

• Canceled sailings: all departures through January 2021
• Future cruise credit or refund policy for sailings that have been canceled by the cruise line
• Risk-Free Guarantee relaxed cancelation policy for bookings on future sailings